Account Manager

Innovative law firms and FORTUNE 1000 companies rely on Juristat's patent analytics and workflow automation solutions to improve prosecution outcomes and streamline the most tedious tasks associated with obtaining a patent. We recently closed on a major investment from MBM Capital, and we are deploying these funds to scale our Go-To-Market organization and accelerate the development of our three product lines.  

We are seeking a highly motivated individual to join our Sales organization as an Account Manager (AM).

Responsibilities:

• Cultivate and close opportunities within our existing customer base
• Manage and negotiate customer renewals
• Accurately forecast and manage expansion and renewal pipeline effectively
• Manage a book of business with up to 100 accounts
• Create strong rapport with customers within the book of business
• Work closely with the assigned Customer Success Manager to ensure the customer is achieving their desired outcomes
• Lead quarterly business reviews alongside the Customer Success Manager
• Collaborate with the Product and Engineering teams to convey the software needs of our customers
• Increase account penetration by involving new stakeholders and teams in the customer journey
• Clearly demonstrate our ongoing value proposition and adoption progress to key executive decision makers
• Become an expert in our product and in the patent process as a whole
• Perform limited travel to conferences and on-site customer visits
• Consistently meet and/or exceed quota 

Qualifications:

• 2+ years in B2B SaaS Account Management (managing customer growth and renewals)
• Proven track record of consistent quota attainment
• Experience working with Executive level contacts in mid-market or enterprise accounts
• Ability to turn your customers into raving fans and deliver an excellent customer experience
• A self-starter who enjoys the fast pace of a high-growth startup environment
• A critical thinker who has strong attention to detail and is well-organized
• Proficient at leading technical presentations 
• Strong ability to learn difficult subject matter and convey it simply to prospects
• Tech savvy with proficiency using platforms such as Salesforce.com, Hubspot, Salesloft, Excel, Powerpoint, and G-Suite
• Experience with the patent industry or selling to law firms a plus, but not required

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ABOUT JURISTAT

What if obtaining a U.S. patent was faster, easier, and more predictable? What if we could remove some of the uncertainty and complexity that comes with trying to get a patent at the USPTO? These questions – and the quest to minimize uncertainty and maximize success – are what drive us.

Innovative law firms and companies trust Juristat to improve prosecution outcomes, make more strategic business decisions, and streamline the most tedious tasks associated with obtaining a patent at the USPTO.

At Juristat, we continue to work towards that bold vision for the future of the legal industry. With each new product iteration, we’re one step closer to realizing our mission – to bring more transparency, predictability, and equity to patent prosecution.

We believe the key to that success is building a team of self-motivated, curious people who get things done. We’re obsessed with improvement – in our products, our processes, and ourselves. As an organization, we thrive in small teams that allow us to be fast and flexible and avoid the bureaucracy that slows growth. We are driven by opportunity and our passion for creating change.

WHAT WE OFFER

We enjoy working in a safe, welcoming, and inclusive environment. We all agree to follow a code of conduct. Additionally, we show our team members that we value them by offering the following:

• Remote position with no pressure to ever come back to the office
• Flexible personal leave policy
• Competitive salary
• Medical, dental, and vision coverage
• 401k with up to 4% company match
• Professional development funding
• Fun and flexible work environment

Juristat is an equal opportunity employer. We're excited to work with people no matter their race, color, creed, religion, veteran status, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, marital status, pregnancy status, or mental or physical disability.

We actively work to develop and maintain fully inclusive workspaces. We recognize that career gaps, career changes, personal hardship, or experiences with workplace discrimination can discourage some spectacular candidates from applying. Please do not hesitate to apply — we’d love to hear from you.

Due to the high volume of applicants, we ask that you do not call to inquire about the status of your application. If you are a good fit for the position, you will receive an email inviting you to the next stage. If you have a specific question about the role, please reach out through this form.

All correspondence related to this position will come from a Juristat hiring manager or authorized recruiter via email. We will never contact you via text or Microsoft Teams. Protect yourself against scammers who imitate company job listings. Read more about how to protect yourself against these scams here.